Anyone one help? Can't get email or send.on iPhone s

[demosincebirth]

[usonian]

1. Need more info.

Did it work in the past, or is it a new setup?
Does anything else work? Web browsing? phone calls? other?

[EYESORE 9001]

3. Now I know how help desk jockeys must feel

I wouldn’t last an hour

[demosincebirth]

5. It worked fine in the past. I must have done something accidentally

[Ocelot II]

2. Did it used to work and now it doesn't? Or is it not set up?

If it isn't set up you have to go to Settings, then Mail, then Accounts, then Add Account. From there you can set up a gmail or other account. More info here: https://support.apple.com/en-us/102619

[demosincebirth]

4. I had my phone for over 5 years

[usonian]

6. More questions etc.

Check the "pull up" screen -- control center?
Are wi-fi, cellular data, bluetooth on?

I have to remind myself to "don't overthink things" but your DNS might have slipped (some blockers will change it) but that's pretty advanced.

In mail settings, did you accidentally disable your account(s)?

Using mail.app or reading mail via the web browser?
The web browser is actually subject to more settings goofs.
Mail.app has only a few settings, and once they are set, they stick.

Reboot recently? (power down and back up)

[demosincebirth]

9. That's probably what I think I did

Rebooted twice, also.

[usonian]

10. Are you using Microsoft mail (Outlook) ???

The MS suite online has been down.

https://www.zdnet.com/article/microsoft-365-is-down-again/

[dweller]

7. Is there a data limit on your iPhone plan ?

I have Verizon unlimited , so I use it for everything . No wifi or internet connection.
So if you exceeded your plan data limit …

Edit: also occasionally I lose my tower connection, so go to settings and switch on ‘airplane mode’
Wait a few minutes and turn it off , it will automatically search and connect to nearest tower.


✌🏻

[demosincebirth]

8. I don't come close to using it all