Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News Editorials & Other Articles General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

bucolic_frolic

(55,802 posts)
Sat Jun 28, 2025, 01:32 PM Jun 2025

My high capacity genuine HP laserjet Q5949x cartridge went kaput

Last edited Sat Jun 28, 2025, 02:05 PM - Edit history (1)

From the last measurement I took I think it had about 2300 pages on a 6000 hi-capacity cartridge. That's durability more like the regular capacity cartridge. The cartridge still seems heavy by weight to me, but I am convinced it's empty, I shook it and beat it and all I got was a final big blob that blistered on the final page. No I don't print heavy graphics or dense pages, I print labels.

So what happened? I bought the printer used, could the seller have rigged the existing page count at all? Not that it matters much but I guess I'm trying to reconcile the expected page count from the actual.

Do I need to reset the smart chip to accept the new cartridge? It works so far, 1 page printed.

Thanks.
______________ Update: Finally figured it out. the cartridge is genuine HP but with the serial # removed. One of the holes has been drilled, filled, and reglued to inject toner. So it could have toner in it, but I get good new off-brand units for $14 so this is a toss. Recycle at BBuy or Staples.

1 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
My high capacity genuine HP laserjet Q5949x cartridge went kaput (Original Post) bucolic_frolic Jun 2025 OP
I hate those things True Blue American Jun 2025 #1

Kick in to the DU tip jar?

This week we're running a special pop-up mini fund drive. From Monday through Friday we're going ad-free for all registered members, and we're asking you to kick in to the DU tip jar to support the site and keep us financially healthy.

As a bonus, making a contribution will allow you to leave kudos for another DU member, and at the end of the week we'll recognize the DUers who you think make this community great.

Tell me more...

Latest Discussions»Help & Search»Computer Help and Support»My high capacity genuine ...