Meta faces Ghana lawsuits over impact of extreme content on moderators
Source: The Guardian
Meta faces Ghana lawsuits over impact of extreme content on moderators
Workers at contractor in Accra say they have suffered from depression and anxiety as a result of their work
Rachel Hall and Claire Wilmot in Nairobi
Sun 27 Apr 2025 06.00 BST
Last modified on Sun 27 Apr 2025 14.46 BST
Meta is facing a second set of lawsuits in Africa over the psychological distress experienced by content moderators employed to take down disturbing social media content including depictions of murders, extreme violence and child sexual abuse.
Lawyers are gearing up for court action against a company contracted by Meta, which owns Facebook and Instagram, after meeting moderators at a facility in Ghana that is understood to employ about 150 people.
Moderators working for Majorel in Accra claim they have suffered from depression, anxiety, insomnia and substance abuse as a direct consequence of the work they do checking extreme content.
The allegedly gruelling conditions endured by workers in Ghana are revealed in a joint investigation by the Guardian and the Bureau of Investigative Journalism.
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Read more: https://www.theguardian.com/technology/2025/apr/27/meta-faces-ghana-lawsuits-over-impact-of-extreme-content-on-moderators
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