Dare I say something nice about my medical insurance company?

[TBF]

8. I've had good luck w/their Optum program, also,

for my specialty medication. I switched to them in January when I switched Rheumatologists. I think UH may be making Optum mandatory (or at least really pushing it), but I was willing to give it a try because the last pharmacy I had to use at a hospital was so unresponsive that I basically have nothing to lose. Optum has actually been wonderful - they have 24/7 phone assistance, and they were able to get my manufacturer savings card into their system quickly. I have to do that every year for a couple of my meds, but once it's in then it's big savings all year.

Nothing wrong with having a good experience, we have so much negative all the time that it's nice to see when something actually works well.