A couple's $640 limited edition Trump watch arrived spelling 'RUMP' -- and the company's $800 apology came with a catch [View all]
A Rhode Island couple thought they were buying what could become a collector’s item when they spent $640 on a limited-edition Trump-branded watch. But the watch arrived missing one very important letter.
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Melanie was apparently so upset by the missing T that she shed tears over it. Tim reached out to the company to correct the matter “properly and quickly,” adding that “an apology would be nice for making [his] wife cry.”
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The company apologized and, according to the Petits, promised to send a replacement watch with the correct spelling, as well as an $800 credit for the inconvenience. On the surface, it seemed like a generous offer. After all, the credit exceeded the original $640 purchase price.
But there was a catch.
The credit wasn’t cash, a refund or a prepaid gift card that could be used elsewhere. It was a store credit that encouraged them to make another purchase from the same company that had sent the defective watch in the first place.
https://www.msn.com/en-us/money/personalfinance/a-couple-s-640-limited-edition-trump-watch-arrived-spelling-rump-and-the-company-s-800-apology-came-with-a-catch/ar-AA26KhKz
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