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Phentex

(16,698 posts)

6. I get it. Yesterday I got another email from a different name bot/person

Reply to AZJonnie (Reply #5)

Tue Mar 3, 2026, 02:54 PM

19 hrs ago

It said very cheerily they would like to honor the discount. Please let them know which item I would like to purchase.

I didn’t reply and so far they haven’t created another order yet!

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I probably just got annoyed with a bot [View all] Phentex Monday OP

yeh dweller Monday #1

Inconvenient (and BIG waste of resources) but this sort of thing is partly a loss prevention measure AZJonnie Monday #2

Then what's to stop them from sending three or four separate items? Phentex Monday #3

I'm not saying it doesn't suck for the consumer, to be clear, I understand why it's frustrating and nonsensical AZJonnie Yesterday #5

I get it. Yesterday I got another email from a different name bot/person Phentex 19 hrs ago #6

Lol. Yeah, corporations are greedy as hell, they hate giving money back AZJonnie 19 hrs ago #7

I only ordered once and won't order from them again Phentex 18 hrs ago #8

That's one of the reasons they have AI customer service bots; so people don't have to deal with complaining customers. Intractable Monday #4