Keystone Collection Invoice Problems

[Born Free]

4. Keystone Collections does it all,

Keystone Collections does it all, collect, administer, decide and enforce. They take care of the records for who pays and who does not pay, saving local governments/schools etc money. Most places in our area have found it cheaper to allow that organization to take care of any and all taxes owed and collected. They bill taxpayers for local taxes, occupational taxes etc. and also take care taxes not paid. I do not think the local municipalities even know who is paying and who is not - all is taken care of by Keystone Collects. You could say it is a voluntary privatization of local government for taxes , local tax collectors do less and less. They send an invoice, before a tax is due, you get discounts if you pay early, pay the full amount or if you miss a certain date, pay a penalty. I am not sure what all happens after that, we always pay early to get the discount.

The problem is if their system makes a mistake as they are doing now with my wife, failing to create the invoice that has both per capita and occupation taxes. They say No invoice means she does not owe anything but we know she did not yet pay this year's per capita taxes for our local borough, we are exempt from the occupational taxes on the invoice because we are both retired, but still required to pay the per capita tax. I was hoping to get it fixed before it becomes a more serious problem.