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Computer Help and Support

Eugene

(67,289 posts)

6. First, check that the HDD/SSD isn't failing. Next, if reset fails, try repair from bootable USB.

Reply to QED (Original post)

Wed May 13, 2026, 11:37 AM

Wednesday

You will need a Windows 10 ISO and a thumbdrive to boot it from.

If you don't have the Windows 10 ISO image, there are still places you can get it.

Failing repair, the next option is reinstall Windows over the existing system, using the keep your apps and documents option.

In all cases, back up all your important data first. Also have any special hardware drivers ready.

If all else fails, there is the nuclear option. Backup all your files, wipe the disk and reinstall from scratch.

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Windows 10 just crashed [View all] QED Wednesday OP

I've read in a few places True Dough Wednesday #1

Do the DISM and SFC commands Gore1FL Wednesday #2

I'll try that. QED Wednesday #3

Do you have an SSD, or is a mechanical hard drive? The Madcap Wednesday #4

Could be a variety of things sboatcar Wednesday #5

First, check that the HDD/SSD isn't failing. Next, if reset fails, try repair from bootable USB. Eugene Wednesday #6

I bought a new laptop with Windows 11 because the old one wouldn't run Turbo Tax CanonRay Wednesday #7

Update: Thank you for the suggestions and empathy QED Wednesday #8

This message was self-deleted by its author Sector 001 Wednesday #9